What We Do

About Us

Please contact Team Heard to request a complimentary San Antonio Neighborhood Map Booklet.

We simplify the loan process. On average, Team Heard loan officers have more than 15 years of experience in mortgage lending in San Antonio, TX and the surrounding area. Please contact us with any questions you may have. As the cliche goes: "No question is a dumb question" and with a real estate transaction being one of the biggest transactions of your life, this can never be more true. We will show you the differences between loan programs, discuss interest rate options with you, teach you about the appraisal process, help you understand title insurance and the reason for a property survey, and simply put: we will give you knowledge to make an informed decision.

Read more of our frequently asked questions (FAQs).

Contact Team Heard at (210) 988-0372.

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Customer Reviews

John was AMAZING!

Oct. 16, 2016 by Faythe
Texas

They closed a loan for my out of state military buyers in 2 & 1/2 weeks! I'm so impressed I just can't hold it in... Thank you guys so much!!!

John and his team are quite simply the best in the business.

Mar. 22, 2017 by Greg C.
San Antonio, TX

From the warm welcome they provide on day one to the final handshake at closing, they truly treat you like family. Team Heard is extremely knowledgeable in the market and have the tools and experience necessary to get you the financing that fits your needs. Stop looking for other companies and give these guys a call today!

Norma and her team helped save a closing for me a couple weeks ago.

Apr. 17, 2017 by Gina C.
San Antonio, TX

I cannot tell you how great her service and communication have been! I truly appreciate all her team did for me and my clients. Will 100% be recommending future business to her.

Every once in a while someone blow up my own Expectations of Customer Service.

Nov. 27, 2017 by Richard G.
Texas

[They] took me in week and a half from the time I entered their office John Heard and his team are awesome. With a loan for more money lower interest rate and 99 percent less money to close. Now granted I had all all my ducks in a roll my paper was in complete order as the first mortgage company couldn’t get their act together. In fact 5 days after John Heard got me to closing I received a denial letter from the first company I tried to use. There is not other mortgage company for you

It was an absolute joy having the opportunity to work with Team Heard.

Jul. 18, 2018 by Emily T.
San Antonio, TX

The entire process was seamless and Norma made it a point to contact me with all updates as soon as she knew what the next steps were. A team of professionals that make it a priority to make the process enjoyable and friendly for both the Realtor and client. They’re truly passionate about what they do. Great teamwork guys! Thanks again for all your hardwork.

Great service!

Mar. 26, 2019 by Claudia D.
Texas

Super plus that Norma speaks spanish and both John and her walk us trough all the process

Team Heard was fantastic to work with!

Jun. 24, 2022 by Brittney S.
Schertz, TX

Nick was extremely professional, responsive, and helpful. We always felt we were in great hands! We appreciated them consistently checking in to make us aware of every step of the process. Would absolutely recommend working with this wonderful team! Thank you, Team Heard!!