What We Do

About Us

Please contact Team Heard to request a complimentary San Antonio Neighborhood Map Booklet.

We simplify the loan process. On average, Team Heard loan officers have more than 15 years of experience in mortgage lending in San Antonio, TX and the surrounding area. Please contact us with any questions you may have. As the cliche goes: "No question is a dumb question" and with a real estate transaction being one of the biggest transactions of your life, this can never be more true. We will show you the differences between loan programs, discuss interest rate options with you, teach you about the appraisal process, help you understand title insurance and the reason for a property survey, and simply put: we will give you knowledge to make an informed decision.

Read more of our frequently asked questions (FAQs).

Contact Team Heard at (210) 988-0372.

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Customer Reviews

5 Stars

May. 11, 2022 by Alexander M.
San Antonio, TX

They are the best, very smooth and easy to understand process.

John and his team were fantastic!

May. 19, 2022 by Scott W.
Boerne, Texas

They stepped us through the entire process and when there was an issue due to the seller, he took it upon himself to handle the issue so we didn't even realize the potential problem. I highly recommend using Team Heard for your mortgage needs. At a time when stress is high, they absorbed any stress we had and made the home buying process a pleasant experience.

John and his team went way out of their way to get our transaction completed.

Oct. 31, 2022 by Perry D.
San Antonio, TX

Thank you all for a job well done!

John Heard and team were amazing to work with.

Nov. 16, 2022 by Melisa D.
Boerne, Texas

We located across the country to Boerne, Tx and they made it easy for us to buy the perfect house - and close in record time. Thank you Team Heard!! I would recommend them to anyone needing loan services.

John helped us through the whole process of buying our home.

Dec. 08, 2022 by Carol P.

He answered all our questions and promptly answered our phone calls! Not only excellent in his position but he is a true warrior in helping people like us. God bless you John Heard!! Semper Fi

My experience with Team Heard was awesome!!!

Dec. 13, 2022 by Astrid J.
San Antonio, Texas

Thank you for making this process seamless and less stressful. I am so impressed with the quick turnaround less than 20 days from start to finish. John you did an outstanding job, very professional, patient and helpful. Thanks again, Team Heard.

Working with John and Team Heard was a dream!

Jan. 10, 2023 by Victoria P.
San Antonio, Texas

Every question I had, every concern I offered, every follow-up "am I doing this right?" was answered quickly and professionally. I can't imagine this process going any smoother than it did with their help. Thanks, guys!

John and his entire team were an incredible blessing to my family and has my highest recommendation as a broker!

Feb. 15, 2023 by Preston B.
San Antonio, TX

He helped us transition from getting a loan at a big bank, which was being very picky with their loan applicants, passed us from loan officer to loan officer, had no internal communication on previous conversations. Due to all of these things, the big bank changed the loan on us several times. I needed relief from the greed and incompetence of the big bank. John immediately understood our situation and was able to get us an incredible loan package and rate! This freed us from the grasp of the big bank system instantly. John met every single one of my expectations concerning, detailed inquiries regarding the process, prompt and professional communication, and Team Heard was really able to connect with us as a customer on a personal level. With Team Heard, you are not another account or profit. They really treat you like family and do their absolute best to get you the right deal for you according to your needs. My entire family has been blessed by you and your team John. Thank you so much for helping us get the home we have now!

John and Loan People was recommended by a friend of mine. I'm glad that I reached out.

Feb. 13, 2023 by Sung K.
San Antonio, TX

From start to finish, it took about three weeks. John took the time to hear my situation and recommended the best option to take, even in today's mortgage market and increased interest rate, John and Loan People got me the best deal and I was able to close sooner than expected. Wonderful experience from initial text messages to phone calls to emails to closing. Thanks for understanding my situation and finding a way to give me the best possible outcome.

5 Stars

Feb. 21, 2023 by Juan F.
San Antonio, TX

Great job, special attention to details and to customer , great experience and very helpful