What We Do

About Us

Please contact Team Heard to request a complimentary San Antonio Neighborhood Map Booklet.

We simplify the loan process. On average, Team Heard loan officers have more than 15 years of experience in mortgage lending in San Antonio, TX and the surrounding area. Please contact us with any questions you may have. As the cliche goes: "No question is a dumb question" and with a real estate transaction being one of the biggest transactions of your life, this can never be more true. We will show you the differences between loan programs, discuss interest rate options with you, teach you about the appraisal process, help you understand title insurance and the reason for a property survey, and simply put: we will give you knowledge to make an informed decision.

Read more of our frequently asked questions (FAQs).

Contact Team Heard at (210) 988-0372.

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Customer Reviews

John helped us through the whole process of buying our home.

Dec. 08, 2022 by Carol P.

He answered all our questions and promptly answered our phone calls! Not only excellent in his position but he is a true warrior in helping people like us. God bless you John Heard!! Semper Fi

My experience with Team Heard was awesome!!!

Dec. 13, 2022 by Astrid J.
San Antonio, Texas

Thank you for making this process seamless and less stressful. I am so impressed with the quick turnaround less than 20 days from start to finish. John you did an outstanding job, very professional, patient and helpful. Thanks again, Team Heard.

Working with John and Team Heard was a dream!

Jan. 10, 2023 by Victoria P.
San Antonio, Texas

Every question I had, every concern I offered, every follow-up "am I doing this right?" was answered quickly and professionally. I can't imagine this process going any smoother than it did with their help. Thanks, guys!

John and his entire team were an incredible blessing to my family and has my highest recommendation as a broker!

Feb. 15, 2023 by Preston B.
San Antonio, TX

He helped us transition from getting a loan at a big bank, which was being very picky with their loan applicants, passed us from loan officer to loan officer, had no internal communication on previous conversations. Due to all of these things, the big bank changed the loan on us several times. I needed relief from the greed and incompetence of the big bank. John immediately understood our situation and was able to get us an incredible loan package and rate! This freed us from the grasp of the big bank system instantly. John met every single one of my expectations concerning, detailed inquiries regarding the process, prompt and professional communication, and Team Heard was really able to connect with us as a customer on a personal level. With Team Heard, you are not another account or profit. They really treat you like family and do their absolute best to get you the right deal for you according to your needs. My entire family has been blessed by you and your team John. Thank you so much for helping us get the home we have now!

John and Loan People was recommended by a friend of mine. I'm glad that I reached out.

Feb. 13, 2023 by Sung K.
San Antonio, TX

From start to finish, it took about three weeks. John took the time to hear my situation and recommended the best option to take, even in today's mortgage market and increased interest rate, John and Loan People got me the best deal and I was able to close sooner than expected. Wonderful experience from initial text messages to phone calls to emails to closing. Thanks for understanding my situation and finding a way to give me the best possible outcome.

5 Stars

Feb. 21, 2023 by Juan F.
San Antonio, TX

Great job, special attention to details and to customer , great experience and very helpful

John and his team were great to work with.

Mar. 24, 2023 by Phillip B.
Spring Branch, TX

They stayed on top of everything at all times and provided updates regularly through out the whole process. Being a first time home buyer I had quite a few questions and concerns on how the whole process worked, but John and his team took the time to answer every question I had and allowed for the process to move as smoothly as possible. Definitely recommend using John and his team!

He is extremely professional and efficient.

Apr. 28, 2015 by Danielle V.
San Antonio, TX

John and his team are wonderful to work with! He is extremely professional and efficient. I highly recommend him and the Heard team! The pre-approval process was quick and easy for our client. John and his team displayed great communication skills with us as well as with our client throughout the entire process. From pre-qualification- closing their efforts were amazing! We look forward to working with John in the future!

He made special arrangements that enabled me to sign my documentation while out ...

Apr. 28, 2015 by Juan R.
Hondo, Texas

John was extremely helpful and provided superb assistance and services in my home buying experience. Through his expertise and guidance through out the buying process he was able to put me at ease, he definitely made my experience a worry and stress free home buying experience, He took the time to explain the process and answer all my questions. He made special arrangements that enabled me to sign my documentation while out of town, something that definitely helped meet my timeline and keep the process going while I was out of town. John surpassed every expectation I had! john and his team provided us with Top Notch Service!

We bless the day we found him.

Apr. 28, 2015 by China FM and Capt. D.M.
San Antonio, TX

As a Military family we trusted John because he is a former Marine and upon meeting this fine young man, it quickly became apparent that he was savvy, and knowledgeable. We'd never bought a house before ( having moved 11 times in 16 (!) years it hardly seemed practical to buy ) so, when we retired to San Antonio, the time was right and Mr. Heard guided us every step of the way. Being home buying novices we knew NOTHING about Mortgages (what's an escrow? LOL), But John was always kind and patient no matter how many questions we had, and we ALWAYS felt he was on our side. We bless the day we found him.