What We Do

About Us

Please contact Team Heard to request a complimentary San Antonio Neighborhood Map Booklet.

We simplify the loan process. On average, Team Heard loan officers have more than 15 years of experience in mortgage lending in San Antonio, TX and the surrounding area. Please contact us with any questions you may have. As the cliche goes: "No question is a dumb question" and with a real estate transaction being one of the biggest transactions of your life, this can never be more true. We will show you the differences between loan programs, discuss interest rate options with you, teach you about the appraisal process, help you understand title insurance and the reason for a property survey, and simply put: we will give you knowledge to make an informed decision.

Read more of our frequently asked questions (FAQs).

Contact Team Heard at (210) 988-0372.

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Customer Reviews

He is extremely professional and efficient.

Apr. 28, 2015 by Danielle V.
San Antonio, TX

John and his team are wonderful to work with! He is extremely professional and efficient. I highly recommend him and the Heard team! The pre-approval process was quick and easy for our client. John and his team displayed great communication skills with us as well as with our client throughout the entire process. From pre-qualification- closing their efforts were amazing! We look forward to working with John in the future!

He made special arrangements that enabled me to sign my documentation while out ...

Apr. 28, 2015 by Juan R.
Hondo, Texas

John was extremely helpful and provided superb assistance and services in my home buying experience. Through his expertise and guidance through out the buying process he was able to put me at ease, he definitely made my experience a worry and stress free home buying experience, He took the time to explain the process and answer all my questions. He made special arrangements that enabled me to sign my documentation while out of town, something that definitely helped meet my timeline and keep the process going while I was out of town. John surpassed every expectation I had! john and his team provided us with Top Notch Service!

We bless the day we found him.

Apr. 28, 2015 by China FM and Capt. D.M.
San Antonio, TX

As a Military family we trusted John because he is a former Marine and upon meeting this fine young man, it quickly became apparent that he was savvy, and knowledgeable. We'd never bought a house before ( having moved 11 times in 16 (!) years it hardly seemed practical to buy ) so, when we retired to San Antonio, the time was right and Mr. Heard guided us every step of the way. Being home buying novices we knew NOTHING about Mortgages (what's an escrow? LOL), But John was always kind and patient no matter how many questions we had, and we ALWAYS felt he was on our side. We bless the day we found him.

He is very attentive and communicative, no details go overlooked.

Apr. 28, 2015 by Cecily M.
New Braunfels, TX

I have worked with John Heard and his team many times in the past, both as a realtor and a client. He did an excellent job with our home and he has always exceeded the expectations of my clients. He is very attentive and communicative, no details go overlooked. I would highly recommend that anyone in need of a loan reaches out to John and his team.

John and his team made our home buying process easy.

Apr. 30, 2015 by Matt O.
San Antonio, Texas

John was always available and provided me with regular updates. When hurdles arose John addressed them and kept me calm. And now my wife and I are enjoying our beautiful new home. John and his team will be the people I use for every future home purchase.

John was AMAZING!

Oct. 16, 2016 by Faythe

They closed a loan for my out of state military buyers in 2 & 1/2 weeks! I'm so impressed I just can't hold it in... Thank you guys so much!!!

John and his team are quite simply the best in the business.

Mar. 22, 2017 by Greg C.
San Antonio, TX

From the warm welcome they provide on day one to the final handshake at closing, they truly treat you like family. Team Heard is extremely knowledgeable in the market and have the tools and experience necessary to get you the financing that fits your needs. Stop looking for other companies and give these guys a call today!

Norma and her team helped save a closing for me a couple weeks ago.

Apr. 17, 2017 by Gina C.
San Antonio, TX

I cannot tell you how great her service and communication have been! I truly appreciate all her team did for me and my clients. Will 100% be recommending future business to her.

Every once in a while someone blow up my own Expectations of Customer Service.

Nov. 27, 2017 by Richard G.

[They] took me in week and a half from the time I entered their office John Heard and his team are awesome. With a loan for more money lower interest rate and 99 percent less money to close. Now granted I had all all my ducks in a roll my paper was in complete order as the first mortgage company couldn’t get their act together. In fact 5 days after John Heard got me to closing I received a denial letter from the first company I tried to use. There is not other mortgage company for you

It was an absolute joy having the opportunity to work with Team Heard.

Jul. 18, 2018 by Emily T.
San Antonio, TX

The entire process was seamless and Norma made it a point to contact me with all updates as soon as she knew what the next steps were. A team of professionals that make it a priority to make the process enjoyable and friendly for both the Realtor and client. They’re truly passionate about what they do. Great teamwork guys! Thanks again for all your hardwork.